AI-Powered Healthcare Referral Automation

Patients Can't Wait.
Neither Should Referrals.

Your team processes hundreds of faxed referrals daily. Each takes 15–20 minutes of manual entry. Backlogs build for days. Patients wait. Sentraflo eliminates the bottleneck.

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HIPAA Compliant
FHIR R4 & HL7 v2
EMR Integration (EPIC, Cerner)
The Challenge

The Referral Bottleneck

Manual referral processing is slowing down patient care and burning out your staff.

15–20 min

Manual data entry per referral — across hundreds of faxes daily

Days

Referrals sit in the backlog before action is taken

Leakage

Referrals lost or dropped during manual processing

No Visibility

No dashboard to track pending referrals, bottlenecks, or urgency

The Solution

Automated Patient Referral Processing

Every capability designed to eliminate the manual work, errors, and blind spots that slow down patient care.

AI-Powered Extraction

Extract demographics, insurance, ICD-10 codes, and clinical details from faxed referrals — even poor-quality scans and handwritten forms.

Intelligent Validation

Catch wrong DOBs, invalid ICD-10 codes, and missing insurance details before they reach your EMR. No more rework cycles.

Real-Time Referral Dashboard

See pending count, bottlenecks, urgency levels, and team workload. Full visibility into your referral pipeline.

EMR-First Routing

Route structured data directly to EPIC, Cerner, or OpenEMR via FHIR R4 and HL7 v2. Conditional logic and failover built in.

HIPAA Compliant

Multi-tenant isolation, data sovereignty, complete audit trails. Your PHI stays secure within your security boundary.

Zero Referral Leakage

Every fax is captured, classified, and tracked. Nothing falls through the cracks, even during peak volume.

75%
Efficiency Gains
10×
Faster Referral Processing
90%
Less Manual Data Entry
Process

From Fax to EMR in 3 Steps

A seamless, automated journey from faxed referral to structured EMR record.

Step 1

Referrals Arrive via Fax or Email

Our Bridge Agent monitors your fax inbox, email, SFTP, or upload portal. Every referral is captured automatically — no manual triage needed.

Step 2

AI Extracts & Validates

Documents are classified (referral form, insurance card, lab report). AI extracts demographics, ICD-10 codes, insurance, and provider details. Validation catches errors before they reach your EMR.

Step 3

Delivered to Your EMR

Structured data routes directly to EPIC, Cerner, or OpenEMR via FHIR R4 and HL7 v2. Exceptions are flagged for coordinator review.

Integrations

Works With Your Existing Systems

Native support for the EMRs and protocols you already use.

EMR Systems

  • EPIC
  • Cerner
  • OpenEMR
  • Athenahealth

Protocols

  • FHIR R4
  • HL7 v2
  • Direct Messaging
  • RESTful APIs

Fax Services

  • eFax
  • RingCentral
  • Nextiva
  • Custom integrations

Patients Can't Wait. Let's Fix That.

See how Sentraflo can eliminate your referral backlog and get patients to care faster.